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Introduction

Welcome to Heybassh FZCO, located at IFZA Business Park, Block A – A001, Dubai Silicon Oasis, Dubai, United Arab Emirates. These Terms and Conditions govern your use of our website, https://heybassh.com, and the web task services we provide. By accessing or using our website or services, you agree to be bound by these terms. If you do not agree, please refrain from using our website or services.

Definitions

  • “We,” “Us,” or “Our”: Refers to Heybassh FZCO.
  • “You” or “User”: Refers to any individual or entity accessing our website or services.
  • “Services”: Refers to the web task solutions and related offerings provided by Heybassh FZCO.
  • “Website”: Refers to https://heybassh.com.

Use of Our Services

  1. Eligibility: You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent that you meet these requirements.
  2. Account Registration: Some services may require you to create an account. You are responsible for providing accurate information and maintaining the confidentiality of your account credentials. Notify us immediately at support@heybassh.com if you suspect unauthorized use of your account.
  3. Prohibited Activities: You agree not to:
    • Use our services for any unlawful or unauthorized purpose.
    • Attempt to access, modify, or disrupt our systems, networks, or data.
    • Reproduce, duplicate, or resell any part of our services without express written permission.
    • Use automated tools (e.g., bots or scrapers) to access our website.

Ordering and Payment

  1. Order Process: When you place an order for a web task solution, you agree to provide accurate and complete information. Orders are subject to acceptance and availability.
  2. Pricing: All prices are listed in AED (United Arab Emirates Dirham) unless otherwise stated and are exclusive of applicable taxes or fees. We reserve the right to modify prices at any time without prior notice.
  3. Payment: Payments must be made through the methods provided on our website. You agree to pay all charges incurred at the time of purchase. Failure to make payment may result in the suspension or termination of services.
  4. Order Confirmation: Upon successful payment, you will receive an order confirmation via email. This does not guarantee service delivery until we confirm the task specifications and feasibility.

Service Delivery

  1. Delivery of Services: We will deliver web task solutions as described in your order confirmation, subject to the agreed timeline. Delivery times may vary based on the complexity of the task.
  2. User Responsibilities: You are responsible for providing accurate task requirements and any necessary materials. Delays or errors caused by incomplete or inaccurate information may affect delivery timelines.
  3. Modifications: Requests to modify a web task after order confirmation may incur additional fees or delays, subject to our discretion.

Intellectual Property

  1. Ownership: All content, designs, and deliverables created by Heybassh FZCO remain our intellectual property until full payment is received. Upon payment, you are granted a non-exclusive, non-transferable license to use the deliverables for your intended purpose.
  2. User Content: By submitting content to us (e.g., task specifications or media), you grant us a worldwide, non-exclusive, royalty-free license to use, modify, and reproduce it solely for the purpose of fulfilling your order.
  3. Restrictions: You may not reproduce, distribute, or create derivative works from our services or content without prior written consent.

Refunds and Cancellations

Our refund and cancellation policies are outlined in our Refund Policy. Please review it for details on eligibility, processes, and limitations.

Privacy

Your use of our website and services is subject to our Privacy Policy, which governs how we collect, use, and protect your personal information.

Limitation of Liability

  1. No Warranties: Our services are provided “as is” without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement.
  2. Liability Cap: To the fullest extent permitted by law, Heybassh FZCO’s liability for any claim arising from our services shall not exceed the amount paid by you for the specific service.
  3. Exclusions: We are not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities, arising from your use of our services.

Termination

We reserve the right to suspend or terminate your access to our website or services at our discretion, including for violation of these Terms and Conditions, non-payment, or suspected fraudulent activity. Upon termination, your right to use our services ceases immediately.

Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates, with exclusive jurisdiction in the courts of Dubai. Any disputes arising from these terms shall be resolved in Dubai courts.

Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page, and the updated version will take effect upon posting. Your continued use of our website or services constitutes acceptance of the revised terms.

Force Majeure

Heybassh FZCO shall not be liable for delays or failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, technical failures, or government regulations.

Contact Us

For questions or concerns about these Terms and Conditions, please contact us at:
Email: support@heybassh.com
Address: Heybassh FZCO, IFZA Business Park, Block A – A001, Dubai Silicon Oasis, Dubai, United Arab Emirates

Last updated: July 12, 2025